AR Night Calling Team
InfinaRCM – AR Night Calling Team (Accounts Receivable Follow-up Services)
Voice-Based AR Experts Focused on Faster Recovery & Resolution
At InfinaRCM, our AR Night Calling Team forms the frontline of your revenue recovery. Equipped with filtered, updated claims data from the AR-Day team, our highly trained calling agents work overnight shifts to follow up directly with insurance companies, resolve claim issues, and push pending accounts to closure.
Whether it’s verifying claim denials, requesting payment status, or submitting appeals—our voice-based AR team ensures your revenue keeps flowing 24/7.
What Does the AR Night Calling Team Do?
- Live Insurance Follow-Ups via Phone
Call major payers to check the status of unresolved claims, denials, and underpayments. - Appeals & Reprocessing Coordination
Initiate first-level appeals or resubmissions with correct information where needed. - Detailed Claim Documentation
Update EMRs, billing systems, and client notes with the outcome of each call for total transparency. - Denial Reason Identification & Resolution
Dig into denial codes and claim reasons to assist denial management teams proactively. - Coordination with AR-Day Team
Work seamlessly with backend teams who provide clean, filtered claim queues via portal status update
Why Choose InfinaRCM’s Night Calling AR Team?
1. 24-Hour AR Cycle
- Our night team works while your practice sleeps, ensuring there is zero delay in resolving open claims.
2. Skilled, US Payer-Trained Agents
- Each agent is trained in US insurance workflows, CPT/ICD codes, denial patterns, and payer escalation protocols.
3. Reduces Days in AR
- We actively close high-value claims faster, reducing aging and improving cash flow.
4. Integrated with Your Systems
- Whether you use Kareo, Athena, AdvancedMD, eClinicalWorks, or custom EMR—our callers update all interactions directly into your system.
5. Cost-Effective Outsourced Model
- Offshore night calling allows you to maintain round-the-clock AR performance at a fraction of in-house cost.
Day + Night = Complete AR Cycle
Our AR Night Calling Team works hand-in-hand with our AR-Day (backend) team, creating a 24×7 claims resolution engine:
- Day team verifies statuses and pulls EOBs via portals
- Night team follows up on unresolved or denied claims by phone
- No duplicate work, no missed claims—just smart, streamlined collections
Ideal For:
- Medical billing companies
- Physician practices
- Revenue cycle management (RCM) vendors
- Multi-specialty clinics and telehealth providers
InfinaRCM Night Calling Delivers Results
With the perfect balance of automation, portal support, and live voice follow-ups, InfinaRCM helps you:
- Recover more revenue faster
- Reduce backlog and claim aging
- Increase first-call resolution rates
- Lower denial rates and AR costs
📞 Partner With InfinaRCM’s Night AR Team
Whether you’re struggling with high AR days or denial backlog, our voice-based AR experts are ready to help you recover lost revenue efficiently and cost-effectively.
Let’s make every call count.
Contact InfinaRCM today and unlock your practice’s true revenue potential—overnight.